Frequently Asked Questions

Yes, we offer Cash on Delivery (COD) across Bangladesh. You can also pay online via bKash, Nagad, or credit/debit card.

Same-day delivery is available in Dhaka city. Outside Dhaka, delivery typically takes 1-3 business days depending on your location.

Absolutely. We source all products directly from authorized distributors and manufacturers. Every product comes with official warranty.

You can return unused items within 7 days of delivery. Defective products can be returned within the warranty period for replacement or refund.

Yes, all products come with manufacturer warranty. Warranty periods vary by brand and are listed on each product page.

Yes! We have stores at Multiplan Center (New Elephant Road) and Uttara Sector 7. Both are open 6 days a week.

After your order ships, you will receive a tracking number via SMS and email. You can also track your order from your account dashboard.

Yes, we offer switch lubing, stabilizer tuning, and custom builds. Contact us for details on our keyboard customization service.